Financial Counseling
Today, with more financial obligations and many financial options,
money management may seem difficult and confusing at times. We can
help you balance life's financial demands.
We provide immediate access to a financial counselor by phone
Monday through Thursday, 5am to 8pm (PST), Friday, 5am to 5pm,
and Saturday, 8am to 5 pm.
Call us at 888-456-2227 and describe your concern to one of
our counselors today, or email us at info@balancepro.org
(please do not email any sensitive information including your
account numbers or social security number).
What Can I Expect?
Our counselors are experts in all aspects of personal finance
and credit. And because we don't sell any financial products, you
can be sure the information and advice you receive is objective and
unbiased.
Calls to our counselors can last anywhere from 5 to 30 minutes,
depending on your question and the amount of information you are looking for.
Common types of questions we answer every day:
- I'm having trouble paying my bills and I can't get a consolidation loan. What can I do?
- How can I design a realistic budget to achieve my financial goals?
- I just got notice that my wages will be garnished. What can I do?
- What are my options for getting out of debt?
- How can I get a copy of my credit report?
- How can I remove inaccurate information from my credit report?
- I want to buy a home in the next few years. How can I prepare for that?
- I am getting a divorce. Who is responsible for bills and how will this affect my credit?
Who Provides this Service?
We are happy to provide free and unbiased financial counseling through BALANCE.
BALANCE is an organization that helps people avoid or resolve financial distress. BALANCE can also provide information and assistance to help you achieve your financial goals – such as buying a home or saving for the future.